Why the Break-fix Model Doesn’t Work

Why the Break-fix Model Doesn’t Work

So, you may be wondering why the break-fix model doesn’t work. Grandpa always said, if it ain’t broke, don’t fix it. While we love Grandpa, that truism isn’t always true. Just like the customer is ..
IT Professional Job Description – What do they really do?

IT Professional Job Description – What do they really do?

So, you’re working on drafting an IT professional job description. This series covers the most important factors to consider before you hire an in-house IT tech or team. Our last article reviewed the hidden costs of hiring ..
The Hidden Costs of Hiring an IT Tech

The Hidden Costs of Hiring an IT Tech

If your business is at the point where you’re thinking about hiring a fulltime IT tech, congratulations! Having enough consistent needs to fill this role means you’ve worked hard and made good decisions that drove ..
Cyber Extortion: Don’t Be a Victim

Cyber Extortion: Don’t Be a Victim

We’ve all seen movies where a couple of thugs in trench coats walk into a store, take a look around and say something like, “Nice place you got here, shame if something were to happen ..
How Secure is Your Data?

How Secure is Your Data?

Hacking, Phishing, Ransomware, and over-all Data Breaches are on the rise. It seems that every advancement we make with data security, hackers are able to find a way through. In this blog, we will discuss the ..
Is Cost Holding You Back?

Is Cost Holding You Back?

Managing expenses is one of the core tasks of any business owner or manager. Nothing is free, so if you want to keep the lights on and your office staffed, you need to know what’s ..